DispatchHealth is transforming healthcare delivery by bringing hospital-level care into the home. The Command Center Advanced Practice Provider (APP) is a key clinical leader within our Hospital Alternative Care programs. This hybrid role combines virtual hospitalist responsibilities with centralized command center operations, supporting patient identification, onboarding, and care coordination across multiple markets.
The APP will leverage advanced clinical skills to assess, triage, and guide care for patients eligible for in-home hospitalization, while collaborating with field teams, Clinical Operations Supervisors, and strategic partners. This role is ideal for a seasoned hospitalist with a passion for innovation, virtual care, and team-based delivery models.
Key Responsibilities
1. Virtual Clinical Care & Hospitalist Duties
Conduct virtual assessments in collaboration with RNs to manage adult patients with acute and chronic conditions.
Develop and implement multidisciplinary care plans using evidence-based guidelines.
Prescribe medications and therapies and manage hospital-level and post-acute care remotely.
Identify social determinants of health and advocate for patient needs.
Engage in end-of-life and goals-of-care discussions with empathy and clarity.
Maintain accurate documentation in the EHR and adhere to clinical safety standards.
2. Patient Identification & Intake Coordination
Screen incoming referrals and care requests using EMRs, HIE platforms, and direct clinician and patient outreach.
Assess eligibility for Hospital Alternative Care using standardized utilization management guidelines and appropriateness assessments.
Prioritize patients for in-person or virtual evaluation based on acuity, geography, and resource availability.
Lead onboarding workflows and ensure payor eligibility prior to admission.
3. Command Center Operations & Team Collaboration
Serve as a consultative resource for Emergency Room Alternative Care (ERAC) and Hospital Alternative Care (HAC) field teams, guiding care plans and triage decisions.
Collaborate with Clinical Operations Supervisors and Clinical Nurse Leaders to optimize patient flow and team deployment.
Communicate effectively across internal stakeholders and external partners to ensure continuity of care.
4. Strategic Navigation & Market Intelligence
Apply local market knowledge to guide team logistics.
Navigate partner workflows and payor criteria across regions, including direct communication with providers for admission approvals.
Support continuous improvement of command center workflows.
5. Professional Development & Quality Improvement
Participate in quality initiatives and continuing education activities.
Foster strong relationships with multidisciplinary teams and promote engagement with Hospital Alternative Care services.
Maintain multi-state licensure and provide overnight call coverage as assigned.
Qualifications
Master’s or Doctoral degree in Nursing or Physician Assistant Studies.
Current unrestricted licensure and national board certification (NP or PA).
Minimum 5 years of hospitalist or acute care experience.
Experience in virtual care or telehealth preferred.
Proficiency with EHRs, HIE platforms, and remote care technologies.
Strong clinical assessment, diagnostic, and communication skills.
DEA registration and prescriptive authority.
Ability to work evenings, weekends, holidays, and overnight call as needed.
Flu vaccination: Vaccine received two (2) months prior to flu season must show label from vial including flu solution and expiration date for review by facility. Vaccination received one (1) month prior to flu season will be accepted
Pre-employment physical: All staff must undergo a physical exam.
TB testing: A TB skin test is required
Drug screen
Position Type: : Part Time
Work Place Type: : Remote
Category: : Nurse Practitioners & Physician Assistants
SPECIALTIES:
Telehealth
